Support
Last updated August 24, 2026
For anything — a payment issue, a question about your data, or something that isn't working — email support@twolensstory.com. A real person reads this inbox.
Before you write in
- Payment or receipt questions: your receipt reference (shown on the checkout confirmation) helps us find your purchase faster.
- Data questions: see Privacy Policy and Data & Deletion — most data questions are answered there, and you can delete your own data any time from your private space without waiting on a reply.
- In crisis right now: see Safety — please don't wait for an email reply.